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Support

Use this page if you need help using the app or accessing your case. Support here is for technical or app-usage questions only.

What support covers

  • - Trouble accessing your saved case.
  • - Problems with a page, upload, or download.
  • - Questions about what to click next in the app.

What support does not cover

  • - Listed building consent advice.
  • - Planning strategy or application advice.
  • - Detailed heritage advice about your proposal.

Contact support